In this podcast published in June 2022 by the Moss Reports, I’ll speak about the journey that led me into my pioneering second career as a patient navigator and the patient advocacy profession that has since been created as a necessity to overcome the failings and complexities of the American healthcare delivery system. I will…
This post was contributed by guest writer Alicia Blair In Carnegie Mellon University’s insights on making decisions in a COVID-19 world, researchers note that the pandemic has posed difficult but interdependent decision-making challenges for professionals and individuals alike. Professionals need to base decisions on relevant health protocols, such as when to keep establishments open. On the…
When I tell people that I am a patient advocate and my job is to help patients and families navigate through our healthcare system, they often respond “I wish I had known you when ….” They tell me stories about when they were overwhelmed, confused, afraid, or unsatisfied by our complicated, expensive, and often inefficient…
Patient Navigator LLC was interviewed for this excellent reporting by Jeff Blyskal at Consumers’ Checkbook. His article explains clearly the many ways an advocate can help patients and families solve problems and find their way through the healthcare maze. If you’d like to learn more about how an advocate can help you, now or in…
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You must learn to be your own best health care advocate. Like it or not, a big part of effectively managing your health care is organizing your medical records. Whether you wish to seek a second opinion or enroll in a clinical trial, being prepared is essential.
You have stacks of medical reports, bills, insurance statements, claim forms, and payment records piling up and causing you stress. Piles of disorganized paper (and electronic records) can surely intimidate any patient. If you ignore the paper, you might not take necessary medical actions or you could fail to maximize your insurance benefits. This roadmap will help you must organize these important documents into a user-friendly system.
This Roadmap is divided into four sections: Finding Assistance for Medicine and Treatment; Finding Assistance for Practical Needs; Finding Assistance with Benefits or Entitlements; Websites We Like.
Your goal is to choose a primary care doctor who will meet your needs and give you quality care. This roadmap will also be useful in choosing any specialists you might need. Primary care doctors are especially trained to serve as your main doctor over the long term. They provide your medical and health care, help you stay healthy, and help to manage your care. Your primary care doctor can refer you to specialists if you need them. Learn how to choose one…
It’s not uncommon to assume that your physician’s recommended cancer treatment must begin immediately. You’re probably feeling anxious and want treatment to start right away. You want to rid your body of this cancer as soon as possible. However, it is important to know that in most cases, there is time to research the treatment options available to you.
Undergoing treatment for a serious illness is emotionally draining, expensive, uncertain, and it will almost surely turn your life upside down. Chances are that you will face obstacles and need assistance. Whether that help comes in the form of finding medical information, financial assistance, or emotional support, it’s important to know where you can receive trusted information and guidance.
Joan’s problems got worse after surgery. We were contacted by a patient who sustained a complication from a neurological surgery. Patient Navigator’s Medical Director consulted various specialists on her behalf by phone and email after the patient’s doctors refused to listen to her concerns. We directed her to the specialists who would be able to…