Care Coordination


Helping you get the best possible care for your loved ones

Between looking for the best caregiver solutions and managing a team of medical specialists, organizing the ever-changing needs of an aging parent can be stressful, confusing and overwhelming.

But it doesn’t have to be.

At Patient Navigator, we’re here to help you manage all the twists and turns of finding the right care for your loved one.

So, whether you’re looking for somebody to help research hospitals, nursing facilities and nursing homes or to accompany you to doctor visits and coordinate the sharing of information between healthcare providers, we’re here to help.


 

How does it work?


After an initial consultation and in-depth assessment, we’ll put together a plan that works towards making sure that all of your loved one’s needs are taken care of.

We can help with:

Researching hospitals, skilled nursing facilities and nursing homes.

Equipping you to understand and manage medical bureaucracies.

Mobilizing caregiving resources.

Finding community-based resources that may be available to you.

Accompanying you to doctor visits and coordinating timely information sharing between your healthcare providers.

Communicating with family members on your behalf.

Success stories from the other side of the healthcare maze:


Success Stories

We helped when Derek asked:

‘Where’s the best place for Dad to go?’


Derek asked for our help in finding a long-term facility for his dad with multiple sclerosis.  After his dad was hospitalized again, the family realized that they could no longer manage his care.

After conducting a thorough nursing home search, speaking to multiple admissions offices and preparing an easy-to-understand method to compare choices, we guided the family through the decision-making process to find the best place for Derek’s father.

Once his dad was settled in, Derek thanked us for “helping us through this overwhelming and complicated situation to find the best care for Dad.”

We helped when Eric told us:

“I am very worried about my 58-year-old father”


When Eric’s dad began to experience sudden and severe deterioration of his physical and mental health, it brought with it dramatic cognitive changes.

Even as other medical problems emerged, Eric’s dad was experiencing debilitating depression and anxiety that was paralyzing him and having a significant impact on his daily life.

Unsure of what to do, Eric contacted us for help. Immediately, we got to work building a medical team including an internist, neurologist, neuropsychologist, endocrinologist, psychiatrist, sedation dentist and podiatrist to help alleviate Eric’s father’s conditions.

Throughout the process, we wrote concise medical summaries that put everything in clear terms for his medical team. We also accompanied Eric’s dad to 29 medical appointments and tests, wrote detailed summaries to keep Eric up to date, and made sure the doctors and medical teams all communicated efficiently. (We also helped decipher insurance issues, file appeals, interview daytime companions and worked with his disability claims adjuster.)

Looking back on the experience, Eric expressed his gratitude to us “for providing services that were absolutely essential in creating my father’s recovery plan.”

We helped when Sandi said:

I desperately need to find help for my distant grandmother.


Sandi’s grandmother, who lived alone in another state, was found wandering in her hometown and taken to the hospital.  Sandi was called to come and take her grandmother home with her.

However, her grandmother had advanced Alzheimer’s and Sandi quickly realized she could not provide the intense care and attention that was needed.

Moreover, since her grandmother had always been a fiercely private person, Sandi had no information on her Grandma’s health, insurance or financial records.

After taking the time to help the family sort through and organize boxes of papers to determine which records were relevant, determine her insurance coverage and care requirements, and research facilities in both Sandi’s state and her grandmother’s home state that could accept a high-need patient immediately, we helped them find a solution that worked for everybody.

By providing Sandi and her family with help, information and guidance during an exceedingly difficult and stressful time, we allowed the family to make difficult decisions with more confidence and knowledge.

Of working with us, Sandi said: “They guided us every step of the way through the very difficult process of what to do about care for my grandmother. They have a wealth of knowledge and expertise and provided it in a loving, caring way.”

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Get help finding the best course of action for you and your loved ones


With over 13 years of experience helping hundreds of families, we’re always here to help you find the right solution for their elderly loved ones.

Get in touch today to see how we could help you.

 

Get in touch

 

Patient Navigator LLC does not diagnose, treat clients or recommend a treatment plan. We are not a substitute for the consultation and care of doctors and other health care providers. We provide you with research and information to use with your doctors. Always check with your health care team before making medical decisions.

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How to Reach Us

PO Box 358
Vienna, Virginia 22183
(703) 281-4744
(703) 281-6446

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