In this podcast published in June 2022 by the Moss Reports, I’ll speak about the journey that led me into my pioneering second career as a patient navigator and the patient advocacy profession that has since been created as a necessity to overcome the failings and complexities of the American healthcare delivery system. I will…
“I need help getting to the bottom of my medical mystery.”
When Emma’s neck pain started with a sudden, sharp pain, she went through the usual medical channels looking for a diagnosis and treatment.
By the time she contacted us, she had spent thousands of dollars looking for a diagnosis and treatment for her unrelenting and worsening symptoms. No longer able to work, she was desperate for answers.
Our Medical Director conducted an extensive, in-depth review of her medical records from birth to the present. She investigated every clinical explanation that other doctors had offered. She wrote detailed clinical summaries for use with medical teams. And through the meticulous work of review, research and exploration, we presented Emma with new diagnostic possibilities to present to her medical team. We also investigated possible treatment plans and options.
After years of anguish and suffering, Emma was glad that she was several steps closer to an answer and beginning a treatment to end her pain.