Washington Post article about how patient advocates can help during Covid-19 and other situations. I’m very pleased to be included in my hometown newspaper!
“I need help getting to the bottom of my medical mystery.”
When Emma’s neck pain started with a sudden, sharp pain, she went through the usual medical channels looking for a diagnosis and treatment.
By the time she contacted us, she had spent thousands of dollars looking for a diagnosis and treatment for her unrelenting and worsening symptoms. No longer able to work, she was desperate for answers.
Our Medical Director conducted an extensive, in-depth review of her medical records from birth to the present. She investigated every clinical explanation that other doctors had offered. She wrote detailed clinical summaries for use with medical teams. And through the meticulous work of review, research and exploration, we presented Emma with new diagnostic possibilities to present to her medical team. We also investigated possible treatment plans and options.
After years of anguish and suffering, Emma was glad that she was several steps closer to an answer and beginning a treatment to end her pain.