Richard had suffered for six years from severe, intractable pain in a specific part of his body. For years, he had been conducting his own research into the cause with no luck. Unfortunately, during this time, he had undergone an unnecessary hip replacement due to a misdiagnosis by an orthopedist.

Even when he sought out surgeons in various states and underwent three other procedures and surgeries, his condition hadn’t alleviated.

By the time he contact us, his condition had deteriorated to the point where he could not bear the thought of a lifetime of pain and he was desperate for help.

Taking a fresh look at Richard’s medical history and research, we managed to uncover the answer by meticulously combing through the footnotes in a journal article: a surgeon who could help Richard, based in his own community.

Although Richard has a long road ahead of him, his pain has already diminished and he has hope for his future once again

When Bonnie’s daughter was diagnosed with a common psychiatric disorder in addition to an incredibly rare syndrome (fewer than 400 cases worldwide), she was overwhelmed by the sheer volume of information on the internet and unsure of how to make sense of it.

We helped her identify experts who had worked with similar patients and get in contact with them, including the two physicians in Asia who had been the first to recognise and report the syndrome in publication.

Together, we identified what leads were worth pursuing and produced a comprehensive report to back our findings with published, peer-reviewed scientific data.

When she was a young woman, Hope fell ill for a long time with an array of symptoms that never seemed to add up to a concrete diagnosis or result course of treatment from her medical team. After being shuffled from doctor to hospital and back again in search of hope, Hope’s parents knew they needed help getting Hope the care she needed.

As soon as Hope’s parents contacted us, we began to summarize, analyze and research Hope’s long, complicated health history. This expertise provided Hope’s family with a foundation to make informed choices that they could not have made with any of the information they’d received from doctors and medical teams, resulting in better treatment for Hope.

When things improved, Hope’s mother wrote us to say that we had “comforted the heart of this mother throughout a very difficult health journey for my daughter. I am sincerely, forever grateful. Thank you!”