When I tell people that I am a patient advocate and my job is to help patients and families navigate through our healthcare system, they often respond “I wish I had known you when ….” They tell me stories about when they were overwhelmed, confused, afraid, or unsatisfied by our complicated, expensive, and often inefficient…
A recent article in the Washington Post caught my attention and reminded me how important it is for anyone on Medicare to keep up with rule changes. This article is especially timely for any patient scheduled for a surgery because of some drastic changes to the list of surgeries that can be performed as a…
Four things you must know when serious illness strikes: Get Smart Fast. Get Organized. Stand Your Ground, Nicely. Always Follow Up. Read this article for detailed helpful hints.
Patient advocacy, or patient navigation, is gaining attention as an emerging profession, both in the media and in the popular lexicon, because it fills so many gaps in the current American health care system. This is especially true today as we continue implementation of the Patient Protection and Affordable Care Act, which is changing the landscape for consumers in how health care is delivered and paid for in this country.
Patient Navigator LLC was interviewed for this excellent reporting by Jeff Blyskal at Consumers’ Checkbook. His article explains clearly the many ways an advocate can help patients and families solve problems and find their way through the healthcare maze. If you’d like to learn more about how an advocate can help you, now or in…
Being diagnosed with a serious illness is a frightening experience. It is important that you research and educate yourself about your disease and learn to communicate with your medical team. An informed patient gets better results.
Any serious diagnosis thrusts patients and their families into an unfamiliar world of doctors, tests and treatment options. Here are my suggestions as you begin the journey through illness.
The holiday season – beginning with Thanksgiving and through the New Year – can be unbearably hard if you are grieving the loss of a loved one. Here are my tips to survive.
Easter Seals Project ACTION and the American Medical Association have a new pocket guide for patient transportation options before or after a medical procedure.
Patient navigation and patient advocacy are dynamic and growing professions. This article explores the background and current landscape of patient navigation and advocacy.
In a new study led by a physician at the Mayo Clinic’s facility in Phoenix and published in the journal Radiology, the investigators determined that the virtual technique was just as effective for patients over age 65 as those aged 50-65.
According to an analysis by the IMS Institute for Healthcare Informatics, about 1% of the privately insured population drives about 25% of overall health costs.
Why do long-term care insurance providers make it so difficult to collect the benefits for which consumers have already paid thousands of dollars?
Approximately 17 percent (36 million) of American adults report some degree of hearing loss. Yet audiological services and hearing aids are rarely covered by insurance.
Many people experience depression during the holiday season. Now imagine trying to face it when you are grieving the loss of a loved one. It is very hard. It is painful. It is unbearably sad. Here are my own tips on how to get through the holidays if you are grieving.
One of the central aspects of American culture is independence. When a person can no longer drive safely, he or she loses a huge degree of that independence. Proper preparation and discussion can help ease the process.