When I tell people that I am a patient advocate and my job is to help patients and families navigate through our healthcare system, they often respond “I wish I had known you when ….” They tell me stories about when they were overwhelmed, confused, afraid, or unsatisfied by our complicated, expensive, and often inefficient…
Patient advocacy, or patient navigation, is gaining attention as an emerging profession, both in the media and in the popular lexicon, because it fills so many gaps in the current American health care system. This is especially true today as we continue implementation of the Patient Protection and Affordable Care Act, which is changing the landscape for consumers in how health care is delivered and paid for in this country.
Patient navigation and patient advocacy are dynamic and growing professions. This article explores the background and current landscape of patient navigation and advocacy.
The March 4, 2010 New York Times included the following article which discussed the emerging profession of health navigators and patient advocates. Take a look. http://tinyurl.com/healthnavigatorNYT
The National Association of Healthcare Advocacy Consultants sets professional goals and provides a clear voice and reasoned opinions on health care policy matters.