Derek asked for our help in finding a long-term facility for his dad with multiple sclerosis.  After his dad was hospitalized again, the family realized that they could no longer manage his care.

After conducting a thorough nursing home search, speaking to multiple admissions offices and preparing an easy-to-understand method to compare choices, we guided the family through the decision-making process to find the best place for Derek’s father.

Once his dad was settled in, Derek thanked us for “helping us through this overwhelming and complicated situation to find the best care for Dad.”

When Eric’s dad began to experience sudden and severe deterioration of his physical and mental health, it brought with it dramatic cognitive changes.

Even as other medical problems emerged, Eric’s dad was experiencing debilitating depression and anxiety that was paralyzing him and having a significant impact on his daily life.

Unsure of what to do, Eric contacted us for help. Immediately, we got to work building a medical team including an internist, neurologist, neuropsychologist, endocrinologist, psychiatrist, sedation dentist and podiatrist to help alleviate Eric’s father’s conditions.

Throughout the process, we wrote concise medical summaries that put everything in clear terms for his medical team. We also accompanied Eric’s dad to 29 medical appointments and tests, wrote detailed summaries to keep Eric up to date, and made sure the doctors and medical teams all communicated efficiently. (We also helped decipher insurance issues, file appeals, interview daytime companions and worked with his disability claims adjuster.)

Looking back on the experience, Eric expressed his gratitude to us “for providing services that were absolutely essential in creating my father’s recovery plan.”

Sandi’s grandmother, who lived alone in another state, was found wandering in her hometown and taken to the hospital.  Sandi was called to come and take her grandmother home with her.

However, her grandmother had advanced Alzheimer’s and Sandi quickly realized she could not provide the intense care and attention that was needed.

Moreover, since her grandmother had always been a fiercely private person, Sandi had no information on her Grandma’s health, insurance or financial records.

After taking the time to help the family sort through and organize boxes of papers to determine which records were relevant, determine her insurance coverage and care requirements, and research facilities in both Sandi’s state and her grandmother’s home state that could accept a high-need patient immediately, we helped them find a solution that worked for everybody.

By providing Sandi and her family with help, information and guidance during an exceedingly difficult and stressful time, we allowed the family to make difficult decisions with more confidence and knowledge.

Of working with us, Sandi said: “They guided us every step of the way through the very difficult process of what to do about care for my grandmother. They have a wealth of knowledge and expertise and provided it in a loving, caring way.”